Traveler.care Benefits for Travel Insurance Companies

Reduce Claim Costs. Improve Member Experience. Deliver Smarter Global Care.

Traveler.care is a modern healthcare logistics platform that helps travel insurance companies eliminate unnecessary hospital visits by dispatching qualified medical providers directly to the traveler’s hotel, Airbnb, or residence.

We combine AI-powered medical triage, real-time provider scheduling, and integrated claims automation to reduce medical claims by up to 70% per case — while providing faster, more personalized care to policyholders around the world.

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Why Insurers Choose Traveler.care

1. Reduce High-Cost ER Claims
Non-emergency hospital visits cost travel insurers anywhere from $10,000 to $15,000+ — often for conditions that can be resolved at the patient’s bedside.
Traveler.care routes these cases to in-home providers at a much lower cost ($1,400 to $3,000), without sacrificing care quality.

2. Dispatch Care Instantly with AI
Our platform uses real-time location, symptom analysis, provider availability, and insurance filters to automatically schedule and dispatch care — just like Uber, but for medicine.
This dramatically reduces wait times and eliminates the need for manual case routing.

3. Improve Policyholder Satisfaction
Delivering care directly to the traveler’s room creates a VIP experience that strengthens brand loyalty and trust.
Members avoid hospitals, language barriers, and logistical headaches — and get better faster.

4. Centralized Control & Real-Time Tracking
Insurance administrators have access to a live dashboard that shows every case in progress, provider ETAs, cost estimates, treatment notes, and claim readiness in real time.

5. Integrated API for Claims & Eligibility
Our system plugs directly into your claims infrastructure. We provide:
• Instant documentation
• Digital visit summaries
• ICD/CPT coding
• Automated claim initiation

6. Predictive Cost Controls
Traveler.care uses AI to monitor trends and predict care demand by region, season, or travel corridor — allowing you to proactively manage high-cost zones and steer volume more efficiently.

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Key Results for Travel Insurers
• Up to 70% reduction in ER-based claim payouts
• 50–75% decrease in unnecessary hospital admissions
• Average savings of $8,000–$12,000 per redirected case
• Faster case resolution and improved NPS
• Reduced fraud and repeat claims
• Fully digital audit trail for every interaction

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Use Cases We Support
• Policyholders with flu, fever, stomach illness, dehydration, migraines, or rashes
• Cruise ship passengers before or after boarding
• Business travelers in hotels or co-living spaces
• Claims triage and cost containment teams needing rapid routing
• Concierge, VIP, and corporate plan members seeking in-room care

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